Free Shipping

At DiamondExpressJewelry.com, we are committed to delivering your order safely, securely, and as quickly as possible. We offer free insured shipping within the United States on all orders and provide tracking so you can follow your package from our warehouse to your door.

Shipping Coverage

    • United States: We currently ship only within the USA.
    • International Shipping: At this time, we do not offer international shipping. Please check back for updates as we expand.

Handling & Delivery Times

    • Handling / Processing Time:
      Delivery time is shown on each product page and again in the cart before checkout. Delivery times vary by item, but the average delivery time is approximately 21 days from the date of order.
    • Once your order has been processed and packed, you’ll receive a shipping confirmation email with your tracking number.

Shipping Method

All orders are shipped using:

    • Carrier: USPS
    • Service: USPS 2-Day Insured Shipping
    • Cost: Free on all orders within the United States

Once your package has shipped, it typically arrives within 2 business days, subject to USPS service and any external delays.

Free Shipping (USA Only)

We are pleased to offer free insured shipping on all orders shipped within the United States. There are no additional shipping charges added at checkout for domestic orders.

Order Tracking

As soon as your order ships, you will receive an email containing your USPS tracking number.

    • You can use this number to follow your package’s journey.
    • Please allow up to 24 hours after shipment for tracking information to begin updating on the USPS site.

Insurance & Security

Every shipment is insured to protect against loss or damage during transit.

If your package appears to be lost, damaged, or tampered with:

    • Contact us immediately.
    • We will work directly with USPS to investigate the issue.
    • Depending on the outcome, we will arrange either a replacement or a full refund, as appropriate.

Possible Delivery Delays

While we strive to meet all estimated timeframes, delays can sometimes occur due to factors beyond our control, such as:

    • Severe weather.
    • Carrier delays or service disruptions.
    • Peak seasons and holiday volume.

In such cases, your package may arrive later than the estimated delivery date, even after it has been shipped via USPS 2-Day Insured.

Questions or Need Help?

If you have any questions or concerns about your shipment, please contact us:

We’re here to help ensure your DiamondExpressJewelry.com experience is smooth from checkout to delivery.